Instant Messaging – Essential business tool or time waster?

I have long felt that Instant Messaging (IM) is an often overlooked tool for remote collaboration and keeping virtual teams connected.  What was once a tool used by kids to chat with their friends now offers useful business features such as file transfer, video conferencing, multi-person chats, and document sharing.

For many knowledge workers IM has become a mission critical business tool, like the phone or email, for keeping in touch with team members and coworkers. However for many it is yet another digital source of interruptions that eats away at productivity when working in your virtual office.

Although it is often speculated that IM leads to increased interruptions and decreased productivity – A recent study by researchers at Ohio State University and University of California, Irvine found that workers who used instant messaging on the job reported less interruption than colleagues who did not. Read more

TAO Podcast (Mobile Work Tip) – Using Threaded Discussion Boards

Email has become a primary form of business communication. I believe one of the reasons it is so popular is that it is the most accepted and widespread method of asynchronous communication. But email is so pervasive and convenient that it can be easy to overlook other options and spiral into email overload.

When we talk about asynchronous communication we mean that all parties involved do not need to be present and available at the same time. Examples include e-mail, discussion boards, and text messaging over cell phones. Direct communication, where all parties involved in the communication are present at the same time, is what we refer to as synchronous communication. Examples include a telephone conversation, a company board meeting, chat rooms, and instant messaging.

In this Mobile Work Audio Tip Phil talks about some benefits of asynchronous communication and the use of discussion boards and threaded discussions.

Podcast: Play in new window | Download (Duration: 2:04 — 1.9MB)

TAO Podcast (Mobile Work Tip) – Free Conference Calls

In this Mobile Work Tip Phil talks about using free conference call services for real-time brainstorming with people you don’t get to see face to face.

**get more tips like these in our free Mobile Work Tipbook.**

Podcast: Play in new window | Download (Duration: 2:06 — 1.9MB)

TAO Podcast (Mobile Work Tip) – Communication Guidelines

Here’s a new installment of The Anywhere Office podcast: Mobile Work Tips. Phil offers up some best practices for remote work and virtual teams in 2 minute, digestible tips. This first one deals with setting communication guidelines. You can find a collection of tips like these relating to virtual teams, home offices, laptops, email, and palm pilots in our free Mobile Work Tipbook and we’ll be posting more to the podcast moving forward. Let us know what you think, or if there are any topics that you’d like to hear more about.

Podcast: Play in new window | Download (Duration: 2:11 — 2.0MB)

Virtual Collaboration and Brainstorming – Use the right tools

I recently stumbled on a great article on Read-Write-Web about the “Work From Home” Generation.

They give a good overview of the pros and cons. While I agree with almost all of it, the first issue they raise as a negative is “Brainstorming is difficult”. While I agree initially it can be more challenging while you adapt to collaborating with others virtually, like anything it becomes much easier with practice. A large part of successfully brainstorming and collaboration with others across distance is choosing and “thoughtfully applying” the right technology. This is something we often talk about and stress in our workshops and books. Read more

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