Sandbox Time – The Importance of Play When Learning New Technology
November 18, 2009 by Phil Montero · 21 Comments
One challenge many teams and organizations face is getting their people to use and embrace much of the amazing collaboration software and technology that is available. In working with virtual teams, we find that many people tend to fall back on email rather than shared online work spaces – or opt for traditional conference calls rather than using web meeting or conferencing services.
Find Their Comfort Zone
The biggest stumbling block is getting your team comfortable with the new software or service and truly understanding the benefits it provides.
In short, why would it make my life or job easier?
Far too few companies provide training on these technologies – so you and your colleagues are forced to figure it out as you go along or after a very brief tutorial. This sink-or-swim mentality causes many of these powerful tools to go untouched and impedes productivity.
The secret to turn this all around is simple . . . play!
The Power of Play
Play is a non-threatening way to remove stress from learning and encourage exploration of the features of new technology. Create some type of project for your team that’s fun and everyone will be excited about using the new tool.
Want your team to start using SharePoint or some other type of web-based discussion board or collaboration space? Why not setup a place where they can share recipes, bios, and information about their hobbies and families?
Want them to use WebEx or some other meeting service? Create time to have a regular virtual water cooler where they can share photos, create a Read more
Telecommuting in the 21st Century: How to Implement or Improve Virtual Teams and Flexible Work in Your Organization (Part 7: Where Do We Start?)
November 13, 2009 by Phil Montero · 15 Comments
Welcome to Part 7 of our 13 part audio series on Flexible Work and Telecommuting – Telecommuting in the 21st Century: How to Implement or Improve Virtual Teams and Flexible Work in Your Organization“.
When looking to roll out telework or flexwork in your organization it often helps to start with a pilot program. This can help you gather important feedback, make sure you have the right technology in place, and help you recognize any speed bumps that might arise when expanding your program throughout the rest of your company. The size of your company will dictate how formal and involved this process needs to be. However having some type of trial period is always a good way to start.
In part 7 of our podcast we look at steps for successful telework implementation and how to get started.
So listen in to Part 7: Where Do We Start?
Podcast: Play in new window | Download (Duration: 3:01 — 2.8MB)
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Telecommuting in the 21st Century: How to Implement or Improve Virtual Teams and Flexible Work in Your Organization (Part 6: The Ground Rules)
October 9, 2009 by Phil Montero · Leave a Comment
Welcome to Part 6 of our 13 part audio series on Flexible Work and Telecommuting – Telecommuting in the 21st Century: How to Implement or Improve Virtual Teams and Flexible Work in Your Organization“.
When shifting to telecommuting and flexible work it’s important to get your HR department involved and discuss how you will handle some standard questions and issues. For example – how will you choose teleworkers, who pays for equipment, and what kind of childcare is expected for employees working at home. By discussing this upfront and creating a telework agreement it clarifies a shared vision of what the flexible work arrangements will look like in your company.
In part 6 of our podcast we look at the ground rules for telework and give you an overview of some essentials to discuss with HR and your employees to make sure everyone is on the same page.
So listen in to Part 6: The Ground Rules
Podcast: Play in new window | Download (Duration: 8:15 — 7.5MB)
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Telecommuting in the 21st Century: How to Implement or Improve Virtual Teams and Flexible Work in Your Organization (Part 5: Common Telecommuting Pitfalls)
September 9, 2009 by Phil Montero · 2 Comments
Welcome to Part 5 of our 13 part audio series on Flexible Work and Telecommuting – Telecommuting in the 21st Century: How to Implement or Improve Virtual Teams and Flexible Work in Your Organization“.
Distributing your workforce and having employees work remotely can provide many benefits for your organization, but if you’re not careful you can fall prey to some common pitfalls. While telework is not rocket science, it does involve a shift in how and where people work. It also requires some important planning and training to pave the way for a smooth transition from co-located to distributed work.
Luckily there is no need to reinvent the wheel. Many of the pitfalls that new telecommuters and their managers may encounter have already been identified by other organizations that have taken this road before.
In part 5 of our podcast the discussion centers around some of the typical challenges or pitfalls organizations face when implementing telework and how to avoid them.
So listen in to Part 5: Common Telecommuting Pitfalls?
Podcast: Play in new window | Download (Duration: 8:25 — 7.7MB)
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Telecommuting in the 21st Century: How to Implement or Improve Virtual Teams and Flexible Work in Your Organization (Part 4: What Makes a Good Telework Manager?)
August 25, 2009 by Phil Montero · Leave a Comment
Welcome to Part 4 of our 13 part audio series on Flexible Work and Telecommuting – Telecommuting in the 21st Century: How to Implement or Improve Virtual Teams and Flexible Work in Your Organization“.
Most organizations feel one of the biggest challenges they face when implementing a telework program is dealing with remote management. It’s unfortunate that many organizations let this perception stop them from reaping the benefits from telecommuting and a more flexible workplace.
Remote management is not radically different from managing people on-site: it requires the performance of basic management skills such as goal setting, assessing progress, giving regular feedback, and maintaining frequent, ongoing communication. However, while telecommuting and mobile work provide tremendous benefits to any organization, leading remote employees and managing dispersed teams have some unique challenges.
The difference is a shift in management style and the use of appropriate technology. The whole organization benefits through adjustments like learning to manage by results rather than activity, and by focusing on improving communication and nurturing trust between managers and employees. Instead of seeing this as an obstacle, view this as an opportunity to improve management in your company. Most organizations that have implemented telecommuting have found this to be an unexpected benefit of the process.
In part 4 of our podcast, our panel will explore what qualities and best practices are needed for managing remote employees.
So listen in to Part 4: What Makes a Good Telework Manager?
Podcast: Play in new window | Download (Duration: 6:43 — 6.2MB)
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Our workshop – “The Art of Virtual Leadership” is focused on helping managers learn to lead distributed or virtual teams and better manage remote employees. Click here for more information.