Trust in Virtual Teams

I recently came across a guest-post by Chris Bowler on Anywired.com titled Building Trust In a Virtual Team. I wanted to share it here because as we continue to develop our training materials and workshops I have noticed what I consider to be a recurring misconception among organizations attempting to transition to virtual teamwork. While conducting pre-workshop surveys or talking with clients it often surfaces that the biggest concern that many teams have is that technology is going to be the greatest challenge to working as a virtual team.

Yet, if you look at the results of almost any of the research into critical success factors for virtual teamwork you begin to see that activities like building trust and fostering informal communication play easily as large a role as technology in the success of your virtual team. But most organizations do not feel that they have to invest as much energy or attention in determining how they are going to approach these issues.

I thought that Mr. Bowler’s post was dead-on because he doesn’t talk around the issue: he says that trust is the biggest challenge, staight-up, and then he rolls up his sleeves and gives some real-world advice about how you can improve trust on your team.

Disaster Recovery and Hurricane Preparedness Planning – ‘Define Your Day After’

Tomorrow is the last day of Hurricane Preparedness Week 2008 and a recent Mason-Dixon Poll shows that 2 mild storm seasons have lulled many people into a false sense of security. Among the poll results emergency management officials find most alarming are these:

• 54% don’t feel vulnerable to a hurricane or related tornado or flooding,
• 56% have no family disaster plan,
• 67% have no hurricane survival kit,
• 85% have taken no steps to make their homes stronger since the last hurricane season,
• 13% said they might not or would not evacuate even if ordered to do so, leaving thousands of residents at grave risk in the path of any given storm.

And these statistics don’t even address what people have or have not done to prepare their businesses for the eventuality of a hurricane or other emergency.

Well, this year The Department of Homeland Security is urging small businesses to ‘Define Their Day After’ through new public service advertisements and their Ready.gov website. Read more

TAO Podcast (Mobile Work Tip) – Free Conference Calls

In this Mobile Work Tip Phil talks about using free conference call services for real-time brainstorming with people you don’t get to see face to face.

**get more tips like these in our free Mobile Work Tipbook.**

Podcast: Play in new window | Download (Duration: 2:06 — 1.9MB)

TAO Podcast (Mobile Work Tip) – Communication Guidelines

Here’s a new installment of The Anywhere Office podcast: Mobile Work Tips. Phil offers up some best practices for remote work and virtual teams in 2 minute, digestible tips. This first one deals with setting communication guidelines. You can find a collection of tips like these relating to virtual teams, home offices, laptops, email, and palm pilots in our free Mobile Work Tipbook and we’ll be posting more to the podcast moving forward. Let us know what you think, or if there are any topics that you’d like to hear more about.

Podcast: Play in new window | Download (Duration: 2:11 — 2.0MB)

Virtual Collaboration and Brainstorming – Use the right tools

I recently stumbled on a great article on Read-Write-Web about the “Work From Home” Generation.

They give a good overview of the pros and cons. While I agree with almost all of it, the first issue they raise as a negative is “Brainstorming is difficult”. While I agree initially it can be more challenging while you adapt to collaborating with others virtually, like anything it becomes much easier with practice. A large part of successfully brainstorming and collaboration with others across distance is choosing and “thoughtfully applying” the right technology. This is something we often talk about and stress in our workshops and books. Read more

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