Speaking at the 2006 Document and Training Conference in Boston
October 4, 2006 by Phil Montero · Leave a Comment
Yesterday I had the pleasure of speaking at the Management Summit of the 2006 Documentation and Training conference in Boston. The conference centers around knowledge management, repurposing content, and the best ways to centralize and share information among knowledge workers, customers, and clients.
My presentation was on how to create Effective Virtual Teams. I shared many of the concepts and tools of The Anywhere Office we discuss in this blog and on the radio show regarding information, communcation, and collaboration.
I met some really nice people and got a peak at some new digital document technology coming out from a variety of vendors. Very interesting.
Premier Call Center 2.0 Conference in San Diego, October 10-13
September 20, 2006 by Phil Montero · 1 Comment
Our friends at The Telework Coalition are coming to the San Diego Convention Center October 10 – 13, 2006 as part of the Call Center 2.0 Conference.. The Telework Coalition will be presenting 8 educational sessions on the benefits of using Work@Home Agents and the benefits of using a more virtual call center staff versus the brick and mortar approach.
Chuck Wilsker, President of the Telework Coaltion was our guest on a previous show, Show # 7: Telework and the Government, and is sure to put on some very informative sessions.
